Registered NDIS Provider Across Greater Sydney
Serene Life is a registered NDIS provider covering Greater Sydney from our office in The Ponds. We deliver Household Tasks, Transport, Personal Care and Nursing Care as a mobile team, which means support comes to the participant rather than the other way around.
Operating from the North-West lets us reach a wide spread of Sydney, from The Hills and Hornsby Shire in the north, through Blacktown, Parramatta and Cumberland, down to Fairfield and Canterbury. Each area has its own page with local detail; this page explains how our Greater Sydney service works as a whole.
NDIS services available across Greater Sydney
The same four NDIS services run across every area. Local availability varies by suburb and current capacity, which we can confirm when you enquire.
Household Tasks across Greater Sydney
Domestic support that keeps homes safe and manageable, from family houses in the North-West to apartments closer to the city.
Transport across Greater Sydney
Help reaching appointments, programs and community activities, whether that is a short local trip or a longer run across the metro.
Personal Care across Greater Sydney
Daily personal support delivered privately at home, with workers matched to each participant’s routine, culture and preferences.
Nursing Care across Greater Sydney
Registered nurse visits for clinical needs at home, coordinated with hospitals and specialists across the Sydney health network.
Areas we cover across Greater Sydney
Choose a local area to see the suburbs we serve, current availability and how referrals work in that part of Greater Sydney.
The Hills
Our closest district, covered directly from The Ponds within the Hills.
Hornsby Shire
Support reaching across Sydney’s upper north into Hornsby Shire.
Blacktown
The LGA our office sits in, with strong local capacity across the North-West.
Parramatta
Central-city coverage anchored around the Westmead health precinct.
Cumberland
Support tailored to one of Sydney’s most culturally diverse communities.
Fairfield
Coverage across the Fairfield area of south-western Sydney.
Canterbury
Support across the Canterbury area and neighbouring suburbs.
Questions about our Greater Sydney coverage
Common questions from participants and coordinators about how our regional service operates.
How can one team cover all of Greater Sydney?
Because we are a mobile service based centrally in The Ponds, our workers travel to participants across the region. Rather than fixed branches, we manage capacity area by area, which lets us cover a wide spread of Sydney with a consistent team.
What if my suburb is between two of your listed areas?
That is common across Greater Sydney, and it is rarely a problem. Contact us with your address and we will tell you which area covers you and whether we currently have capacity there.
Is availability the same in every area?
The four services are offered everywhere we work, but worker capacity varies by suburb and can change over time. We always confirm current availability for your specific location before support starts.
Do you take participants outside the listed areas?
Our launch coverage is the areas listed on this page. If you are just outside them, contact us anyway; we can tell you whether we are able to help or expect to reach your area soon.
How do referrals work across Greater Sydney?
Participants, families, support coordinators and plan managers can all refer directly. We work with both plan-managed and agency-managed participants, and we confirm capacity in the relevant area before proceeding.
Support across Greater Sydney starts here
Tell us your suburb and we will confirm which area covers you and what is available. Or open your local area page for the detail.